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The 12 Reasons to Hate Chrysler Cars


12. Warranty Not Honored
Photo credit: Jose Zaragoza / Flickr

Chrysler has a myriad of problems, many that seem to continue year after year. After the massive government bailout, the company had to re-tool completely, which meant it had to start over.

This caused enormous problems, which continue to haunt the company to this day including lawsuits from previous workers who lost their entire pensions.

As reported by Car Complaints in 2013, Chrysler recalled millions of vehicles, and in 2014, just in the first few months, new recalls account for over one million vehicles.

Besides having serious financial problems, there are problems with logistics, quality control, customer service, unreliability, and lack of consumer confidence in the brands.

Here are the 12 reasons to hate Chrysler cars.

12. Warranty Not Honored

When a consumer buys an extended warranty, they expect it to mean something. Many Chrysler customers have found out that there are so many ways that Chrysler can get out of making the warranty repairs that the price of the warranty plus the cost of later having to make the repairs and pay for them makes the cost of the Chrysler vehicles prohibitive.

As reported by The Truth About Cars, Chrysler has made a substantial effort to cut warranty repair costs for the company not by making better products, but by systematically reducing warranty coverage and encouraging dealerships to refuse to make repairs, which qualify under warranty.

The most common method of denying warranty repairs is when consumers miss a service date or do not perform the service required as scheduled. Even if the service is perfect, denial of the warranty repairs comes from inadequate record keeping.

One consumer lost warranty repairs when he did not have complete records of all oil changes he had done properly on the vehicle himself, even though this is an item in the warranty listed as not an adequate reason for denial of warranty service and repairs as reported by Consumer Watchdog.

The other method is to have the repairs take so long to finish until the consumer gets frustrated and does not return to the dealership. Also reported by Consumer Watchdog, some consumers have complained they took their vehicle in for repairs while it was still under warranty. The problems were either intentionally or unintentionally misdiagnosed until such time as when the warranty ran out and the cost of the repairs was no longer covered.

As posted on Yahoo!, one person, who used to work for Chrysler, used the employee discount to get the extended warranty. Then when he lost warranty service, he threatened to sue. Since he was previously an employee of Chrysler he signed away his rights to sue when he accepted the employment with the company.

State regulators and a competent attorney would probably disagree with such a statement by Chrysler, since the purchase of a vehicle was not a job related event.

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